Consumer Center North Rhine-Westphalia does something against providers of cell phone ringtones to lure consumers into subscriptions or unintentionally omit or inadequately prices.
warnings were a total of 10 providers of such ringtones, including the network operator Telekom, O2, E-Plus and Vodafone. The mesh of these providers:
- The price will not appear until after the consumer to "buy", clicked "Order" or "Download".
stelle The a violation of § 1, paragraph 6 Price Regulation (PAngV), which must be specified after the prices are "easily identifiable and clearly legible or otherwise clearly perceptible.
- When ordering individual ringtones was the pre-order a subscription - or a single order is not possible. Over here is not sufficiently explained.
Telekom (t-mobile.de), O2 (o2online.de), E-Plus (eplus-unlimited.de), Arvato Mobile (handy.de), Fox Mobile (jamba. de), Hammerpage.de, mobilcom debitel (mload.de) and Bob Mobile (bobmobile.de) have changed their web pages already.other ringtone providers have the warning but competitive practices and not yet drawn is not sufficient, or they refused a demand by the Consumer and desist. In these cases, would the consumer center now take legal action.
More info:
- press release the VZ NRW
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